Legal Stuff

General

Thank you for reading through the Reedsafe web site. This web site is the property of Reedsafe and as such all wording and images are not to be reproduced or copied without prior written permission from Reedsafe.

Advice or information offered on this site is believed to be correct at the time of writing and Reedsafe can not be held responsible for any inacuracies or out of date information provided. However, we obviously do our best to keep the site as up-to-date and current as possible. If you believe you have spotted an inacuracy, please advise us by email and once verified we will amend the site as may be required. There is a fair amount of information given on this site regarding the procedures for PAT testing but this information must not be used as an instruction on how to test, it is simply provided to offer a rough idea of how Reedsafe may test your appliances once on site.

Privacy information

All information supplied to Reedsafe will be treated in the strictest of confidence and will not be shared with any third parties. This includes phone numbers, addresses, email addresses, names, test results and particulars thereof. Where we are testing as a condition of a business sale, once again if the sale is of a confidential nature we can be trusted to keep the details to ourselves - we understand that it is sometimes essential for confidential sales to remain just that!

All test results and customer information will be stored on a computer protected by an up-to-date firewall and anti-virus program and backed up on removable media stored in a fire proof safe at a second secured location. Our offices are protected by an alarm and covered by digital CCTV.

Costs & payment terms

1. Definitions

Buyer - the person who buys or agrees to buy the goods or services from the Seller.

Conditions - the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.

Goods / Services - the articles or service which the Buyer agrees to buy from the Seller.

Price - the price for the Goods or Services, excluding VAT and any carriage, packaging and insurance costs.

Seller - means Reedsafe of 72 Cannerby Lane, Sprowston, Norwich. NR7 8NE.

2. Conditions

2.1 These Conditions shall form the basis of the contract between the Seller and the Buyer in relation to the sale of Goods or Services, to the exclusion of all other terms and conditions including the Buyer's standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

2.2 All orders for Goods or Services shall be deemed to be an offer by the Buyer to purchase Goods or Services from the Seller pursuant to these Conditions.

2.3 Acceptance of delivery of the Goods or Services shall be deemed to be conclusive evidence of the Buyer's acceptance of these Conditions.

2.4 These Conditions may not be varied except by the written agreement of Reedsafe otherwise known as the Seller.

2.5 These Conditions represent the whole of the agreement between the Seller and the Buyer. They supersede any other conditions previously issued.

3. Price

The Price shall be the price quoted on the Seller's confirmation of order.

4. Payment, Interest and Late Payment Compensation and fees

4.1 Payment of the Price shall be due within 30 days of the date of the Seller's invoice.

4.2 Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England base rate from time to time in force. Such interest shall accrue after as well as before any judgment. The seller also reserves the right to charge a late payment fee of £40 to cover administration costs.

4.3 The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

5. Goods / Services

The quantity and description of the Goods or Services shall be as set out in the Seller's confirmation of order.

6. Warranties

The Seller warrants that the Goods or Services will at the time of delivery correspond to the description given by the Seller in the confirmation of order. [Except where the Buyer is dealing as a consumer (as defined in section 12 of the Unfair Contract Terms Act 1977), all other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods are excluded].

7. Delivery of the Goods or Services

7.1 Delivery of the Goods or Services shall be made to the Buyer's address. The Buyer shall make all arrangements necessary to take delivery of the Goods or Services on the day notified by the Seller for delivery. The Seller reserves the right to charge a fee to cover travelling and loss of earnings where we arrive at a pre-arranged time and the Buyer does not show to permit access.

7.2 The Seller undertakes to use its reasonable endeavours to despatch the Goods or Services on an agreed delivery date, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.

7.3 The Seller shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods or Services. If short delivery / partial Service does take place, the Buyer undertakes not to reject the Goods or Services but to accept the Goods or Services delivered as part performance of the contract.

7.4 If the Buyer fails to take delivery of the Goods or Services on the agreed delivery date or, if no specific delivery date has been agreed, when the Goods or Services are ready for despatch, the Seller shall be entitled to store and insure the Goods and to charge the Buyer the reasonable costs of so doing.

8. Acceptance of the Goods or Services

8.1 The Buyer shall be deemed to have accepted the Goods or Services upon delivery to the Buyer.

8.2 The Buyer shall carry out a thorough inspection of the Goods or Services immediately upon delivery or completion and shall give written notification to the Seller within 2 working days of delivery of the Goods or Services of any defects which a reasonable examination would have revealed.

8.3 Where the Buyer has accepted, or has been deemed to have accepted, the Goods or Services the Buyer shall not be entitled to reject Goods or Services which are not in accordance with the contract.

9. Title and risk

9.1 Risk shall pass on delivery of the Goods or Services to the Buyer's address.

9.2 Notwithstanding the earlier passing of risk, title in the Goods or Services shall remain with the Seller and shall not pass to the Buyer until the amount due under the invoice for them (including interest and costs) has been paid in full.

9.3 Until title passes the Buyer shall hold the Goods as bailee for the Seller and shall store or mark them so that they can at all times be identified as the property of the Seller.

9.4 The Seller may at any time before title passes and without any liability to the Buyer:

9.4.1 repossess and dismantle and use or sell all or any of the Goods / Services and by doing so terminate the Buyer's right to use, sell or otherwise deal in them; and

9.4.2 for that purpose (or determining what if any Goods / Services are held by the Buyer and inspecting them) enter any premises of or occupied by the Buyer.

9.5 The Seller may maintain an action for the price of any Goods or Services notwithstanding that title in them has not passed to the Buyer.